In Fito Aqua Blu, we’re taking robust measures to provide our valued guests and team members with the confidence and assurance that their health and safety is our first priority. We are making a number of noticeable additions to our already stringent cleaning and hygiene program, in order to set an even higher standard of safety within the new COVID-19 environment.
We do take great pride in maintaining the highest standards of cleanliness and hygiene across all areas at all times. In response to the Coronavirus, we have taken additional measures to reinforce hygiene and cleaning protocols in line with World Health Organization and National Health Organization guidelines. We ensure that all our team members have been thoroughly trained and briefed, while being constantly updated on the ongoing situation.
In compliance with all necessary legal requirements, and to protect everyone's health, all team members receive constant training in health protocols and procedures. The hotel team members will be provided with PPE (personal protective equipment). In addition, we will follow early detection protocols for COVID-19 for all our guests and team members. In case of suspected infection, the hotel will isolate the guest or team member, provide protective equipment to avoid transmitting the infection, contact local medical services and organize the transfer to a medical center if necessary.
All indoor spaces thoroughly cleaned with a disinfectant, using certified products, with extra attention to frequented areas, including front desk and public restrooms.
All surfaces thoroughly disinfected on a regular basis. Metallic surfaces and items such as door handles, keys and security locks disinfected with 70% alcohol, where bleach not appropriate.
Compliance with World Health Organization and Government Health Authorities, with “Health First” certification from the Hellenic Chamber of Hotels.
In common areas, to avoid crowds of people and contact between them, we’ll be marking the minimum distance required by local regulations. Furniture and spaces will be redesigned to comply with social distancing standards. In addition, hotel team will be trained to help guests always comply with these requirements.
Surface and handling areas will be kept extremely clean and air and water purification systems will be thoroughly controlled, reviewing, and reinforcing, among others, HVAC (Heat, Ventilation and Air Conditioning) protocols. We will increase the frequency of inspections as well as the control of water disinfection.
The hotel team is trained to help guests locate hospital, medical centers and pharmacies, among others. They will also be able to recommend methods of transportation based on local sanitary criteria and regulations.
A doctor, certified on the dealing practices of COVID-19 is available on call 24/7.
Intensive staff training on PPE use, frequent deep sanitization and change of equipment.
Staff is trained to limit face-to-face interactions and secure appropriate social distancing